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Heat pump installation in Burnaby

Burnaby runs its own electrical and gas permits, has a published noise bylaw with hard decibel limits, and sits on a mix of post-war bungalows, 1970s townhouses and new high-rises. We design each install around the City's rules so the permit and inspection go through without surprises.

Free Burnaby heat pump quote

  • Free in-home quote with a written, itemized price
  • Rebate-eligible equipment and the heat load calculation the programs require
  • Electrical and gas permits pulled for every install
(604) 332-3083

Neighbourhoods we serve in Burnaby

  • Burnaby Heights
  • Willingdon Heights
  • Capitol Hill
  • Edmonds
  • Metrotown
  • Brentwood
  • Lougheed
  • Deer Lake
  • Big Bend
  • Suncrest
  • Westridge
  • Forest Glen
Map of the 14 Metro Vancouver communities we serveSurreyVancouverRichmondCoquitlamBurnabyNew WestminsterNorth VancouverWest VancouverPort CoquitlamPort MoodyLangleyDeltaMaple RidgeWhite Rock

Burnaby homes and the systems that suit them

Post-war bungalows and character homes in Burnaby Heights, Willingdon Heights and Capitol Hill usually have a gas furnace, a basement that may be a suite, and ducts sized for the old furnace. A ducted heat pump can reuse them, with a ductless head for the lower floor.

1970s and 1980s townhouses around Edmonds, Metrotown and Lougheed often heat with electric baseboards. A ductless multi-split moves heat instead of making it, and homes on electric baseboards qualify for the $4,000 BC standard rebate with no income test.

High-rise and mid-rise condos at Brentwood and Metrotown are the tightest case. Most suit a ductless system with a balcony outdoor unit, subject to strata bylaws and the City's balcony rules. See our condo and townhouse guide.

Get a Burnaby heat pump quote

We'll check your panel, the City's siting and noise limits and your strata rules, then send an itemized price.

Planning around the 45 dBA night limit

Burnaby's night-time limit is the number that decides most placements. Burnaby's Noise Bylaw 7332 caps continuous noise at 45 dBA between 10 p.m. and 7 a.m., and the City's own guide advises installing at the rear of the lot, facing a solid barrier taller than the unit and away from a neighbour's windows and doors. On Burnaby's narrower lots we use low-sound models, vibration pads and fencing so the unit meets the limit from the day it starts.

Burnaby's hills and mild, wet winters

Burnaby Mountain and the slopes toward Capitol Hill and Westridge get a little more rain and the odd cold snap, but a cold-climate heat pump handles Burnaby winters without strain. Good drainage under the unit and keeping it out of the roof drip line prevent ice build-up.

See how the BC and federal rebates work or what heat pumps cost in Metro Vancouver.

Burnaby permits and siting rules

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  • Burnaby requires an electrical permit when a heat pump runs on electricity or electric heating is altered or removed, and a gas permit if gas appliances are altered or decommissioned. The City issues both itself rather than Technical Safety BC.

    Source: City of Burnaby - Air Source Heat Pump Retrofit Info Guide
  • A building permit is not needed for a self-contained ductless system with a ground-mounted outdoor unit inside one dwelling, unless the work changes the building structure. Wall- or roof-mounting the outdoor unit does need a building permit, with structural drawings from a professional engineer.

    Source: City of Burnaby - Air Source Heat Pump Retrofit Info Guide
  • The permit application includes a whole-building electrical load calculation, a site plan showing the outdoor unit, and a design sealed by a TECA-certified designer or professional engineer covering the CSA F280 heat loss, equipment selection and balance point. After installation the contractor books the City inspection and submits commissioning sheets.

    Source: City of Burnaby - Air Source Heat Pump Retrofit Info Guide
  • Burnaby is one of the local governments that issues its own electrical and gas permits, so a Burnaby install is permitted through the City rather than through Technical Safety BC.

    Source: Technical Safety BC - Jurisdiction

Utilities: BC Hydro for electricity and FortisBC for natural gas. Rebates come from the provincial and federal programs - see the BC rebate guide.

Map of our Burnaby service area

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Heat pump questions from Burnaby homeowners

An electrical permit from the City of Burnaby for every electric heat pump, plus a gas permit if a gas furnace or boiler is being altered or capped. A building permit is only needed if the outdoor unit goes on a wall or roof, or the work changes the building structure. Your contractor applies and books the inspections.

Under Noise Bylaw 7332, continuous noise at the neighbour's property should stay at or below 55 dBA from 7 a.m. to 10 p.m. and 45 dBA from 10 p.m. to 7 a.m. The City recommends choosing a unit rated at about 60 dBA or lower and placing it at the rear, away from neighbouring windows.

Often yes, with written strata approval. Burnaby adds rules for balconies more than 4.2 metres above the ground, where the unit must sit at least 1,070 mm below the top of the guard or the surrounding surfaces must not be climbable, and it must not penetrate the floor over another suite. Buildings with more than two units may need Planning review first.

After the install, the certified contractor must be on site for the City electrical or gas inspection, requested by phone at least 24 hours ahead with the permit number and a site contact. A commissioning sheet from a Red Seal refrigeration mechanic goes with it.

Very often. A ducted unit can replace the gas furnace on the existing ducts upstairs while a ductless head serves the suite, so each floor has its own thermostat and the suite's hydro stays separate. The panel check in the permit design tells us if a service upgrade is needed.

Burnaby homes use the provincial and federal programs, not a separate City rebate. Electric-heated homes can get the BC Hydro standard rebate, gas and oil homes may qualify through income-qualified CleanBC, and the federal rebate is expected in early 2027.

Also serving nearby areas

Each city has its own permit office and noise bylaw, so we plan every install around the rules where you live.

Book your free Burnaby quote

We'll visit, calculate your heat load and send a written, itemized price with the rebates you qualify for.

(604) 332-3083
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